Welcome to Neighbourhood Essentials. By accessing or purchasing from our website or sales funnel, you agree to the following terms and conditions. Please read them carefully.
1. Products and Orders
All products listed are as described. Please review item details before placing an order.
Orders are processed after full payment is confirmed and we also allow payment on delivery.
Prices are subject to change without notice, but orders already paid for will not be affected.
2. Payment
We accept payments via secure gateways such as [Bank Transfer / Paystack / Flutterwave / PayPal, etc.].
All transactions must be completed before delivery is scheduled.
3. Shipping & Delivery
Delivery timelines are typically [1–3 business days within Lagos and 2–5 business days nationwide].
We partner with trusted logistics companies for delivery.
Customers are responsible for providing accurate delivery information. We are not liable for delays caused by incorrect details.
4. Return & Exchange Policy
We allow returns or exchanges within [e.g., 3 days] of receiving your order, only for unworn items in original packaging.
Refunds or replacements are not guaranteed after this period.
You must notify us of any defective or wrong item within 24 hours of delivery.
5. Intellectual Property
All content on our website and sales pages (text, images, logo, design) is the property of Neighbourhood Essentials and may not be copied or reused without permission.
6. Limitation of Liability
We are not responsible for damages or losses resulting from misuse of our products or delays caused by third-party service providers.
7. Our Warranty Promise
All our watches are backed by a 1-year limited warranty from the date of purchase.
This warranty covers: Manufacturing defects in materials or workmanship
Faulty movement or timekeeping mechanism under normal use.
What’s not covered:
Damage caused by accidents, misuse, or unauthorized repairs,
Wear and tear from regular use (scratches, strap wear, fading)
Water damage if the watch is exposed beyond its rated resistance.
If you believe your watch has a warranty-covered issue, please contact our customer service team with your order number and proof of purchase. We will guide you through the repair or replacement process.
8. Changes to Terms
We may update these terms at any time. Continued use of our services after changes implies acceptance of the new terms.
9. Contact
If you have questions about these terms, reach out to us at:
📧 [email protected]
📞 0905 8146 792